Data Collected at Sign-up and Payments: Godz Privacy Policy
Godz privacy policy for Australian players: what data is collected at registration, verification and payments, plus marketing opt-out and self-exclusion controls.
Verification, Not Marketing, Drives Godz Data Collection
Your ID, address and payment details become essential at the first withdrawal request. Contact-form messages are kept for up to 180 days and then reduced to anonymised statistics.
This Godz Casino privacy policy covers the personal data of Australian visitors and account holders. Read it together with our Terms. Where a clause says "may", it describes a permission we reserve, not an action we promise to take.
Sign-up and cashier data decides the first withdrawal
Godz Casino registration asks for your name, date of birth, residential address, email and phone number. KYC then adds ID documents and proof of address, and the cashier adds payment details. A withdrawal request stays pending until verification is complete, so in practice none of this data is optional. It is what links a balance to a person we can pay.
Device, IP and session logs are recorded without a form
For account sessions we log IP address, device type, browser, session times and cookies. Analytics data is collected only where you have consented. Gameplay history is stored per bet, and live-casino sessions add records of the table, the stake and each round.
These logs are used for account administration, fraud and AML checks and responsible gambling monitoring. Marketing uses your data only with consent, and you can withdraw that consent at any time.
The contact form keeps less
Purpose Used solely to review and answer your message Reply only
Retention Name, email and text deleted after this period 180 days
Kept afterwards Subject, language and date, with no identifying data Statistics
IP address Only an irreversible hash, used to stop abuse Not stored
Attachments The form does not take files of any kind Not accepted
Links and contacts Masked automatically in the message text for security Hidden
Consent The form sends only after you tick the consent box Required
Retention follows law, not a calendar
| Data category | Why it is collected | Retention basis | Shared with |
|---|---|---|---|
| Identity documents | Age check, KYC, AML | For the period required by law and licence obligations after account closure | Verification processors; authorities on lawful request |
| Payment data | Deposits, withdrawals, fraud checks | AML record-keeping duties | Payment processors handling the transaction |
| Gameplay and live-table logs | Disputes, game integrity, responsible gambling | Licence obligations | Game providers running the slot or table |
| Device and cookie data | Security, session handling, analytics with consent | Cookie expiry or withdrawal of consent | Analytics processors, only where consent is given |
| Communications and support chats | Answering requests | Contact form: up to 180 days; account support records under licence obligations | Site-network operator as processor for form messages |
One fixed number: 180 days.
The phrase "for the period required by law" sets a legal basis, not a duration. AML duties can outlast your account, so closing an account does not erase KYC records on the same day. We share data only with the processors listed above and with authorities that have a lawful basis to ask.
Your rights under the Privacy Act 1988
Under the Australian Privacy Principles you can request access to the data we hold, ask us to correct inaccurate entries and withdraw marketing consent. If our answer does not resolve the issue, you can lodge a complaint with the OAIC. Data in transit is encrypted, and staff access is restricted to roles that need it for verification, payments or support.
Sending a data request
- Open the contact form
Use the same form that handles every other question.
- Pick the privacy topic
Select "Privacy / data request" so the message goes to the right queue.
- State access or deletion
Say whether you want a list of the data stored about you or its erasure.
- Tick the consent box
Without explicit consent, the form will not send.
- Escalate to the OAIC
If the reply does not settle the matter, you can complain to the regulator.
18+ only. Read together with our Terms.
Self-Exclusion Stops Godz Marketing, Not Record-Keeping
Self-exclusion or account closure ends promotional emails and SMS. Verification and transaction records stay on file because regulators require it.
- Marketing stops at self-exclusionOnce self-exclusion or account closure is active, promotional emails, SMS and bonus offers must no longer reach you.
- Records stay for regulatorsKYC documents and transaction history are kept for regulatory purposes, and the exact retention period is set out in the policy text.
- Opt out in settingsAfter your Godz login, switch off email and SMS promotions in account settings, and future campaigns no longer go to you.
- No access? Ask supportIf you can't sign in, request removal from marketing lists through the contact page.
- Privacy requests by topicSelect the topic "Privacy / data request" in the contact form to ask what we store about you or to request its deletion.
- 18+ and local helpAccounts are open to players aged 18+ only. Australians can reach Gambling Help Online on 1800 858 858.